Help Centre

Frequently Asked Questions

How long does delivery take?

Delivery typically takes 3 to 7 working days within the UK after your order has been processed and dispatched.

Can I return an item?

Yes. You have 14 days from delivery to request a return, provided the item is unused, in its original condition, and in original packaging.

View returns policy

How can I track my order?

Once your order has been shipped, you will receive an email with tracking details. If Royal Mail tracking is available, you can also view tracking from your account order history.

View my orders

Do you ship internationally?

No. Zaltrique currently ships within the United Kingdom only.

View shipping information

How do I contact support?

You can reach us through the Contact page. Please include your order number if your message is about an existing order.